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Store Policy

Customer Care

Thank you for visiting our store. By browsing and engaging with our website you are agreeing to comply with our Privacy Policy, Terms & Conditions of use.

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As a treasured Customer, if you would like to communicate with us we will be ready to listen. If you need shopping guidance, information or product advice we are here to direct you to the right product. If there is an issue with our product or service we will work to discover the root of the problem and provide a resolution.

Privacy & Safety

Privacy Policy

What do we do with your information?

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When you purchase something from our store, we collect the personal information you give us as part of the buying and selling process, such as your name, address, and email address.

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When you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

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Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

Your Consent

How do you get my consent?

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When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Suppose we ask for your personal information for a secondary reason, like marketing. We will either ask you directly for your expressed consent or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at hello@treveanliving.com

 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Wix

Our store is hosted on Wix Inc. They provide us with an online e-commerce platform to sell our products and services to you.

Your data is stored through Wix’s data storage, databases, and the general Wix application. They store your information on a secure server behind a firewall.

 

Payment

If you choose a direct payment gateway to complete your purchase, Wix stores your credit card information. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

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PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Wix’s Terms of Service (https://www.wix.com/about/terms-of-use) or Privacy Statement (https://www.wix.com/about/privacy).

 

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

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However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how these providers will handle your personal information.

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In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

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For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

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Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

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If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

Cookies

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

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Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy. In that case, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances if any, we use and/or disclose it.

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If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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Using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets automatically removed when you close your browser). We do this for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

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Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or want more information contact our Privacy Compliance Officer at hello@treveanliving.com

[Re: Privacy Compliance Officer]

13509 Lone Rider Trl

Austin, TX  78738

Payment Methods

Payment Methods

- Wix Payments accepts :
- Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB and Maestro.

- Secure Online Payments

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